Total 32 sales marketing manager job vacancies in Central, Central

On behalf of our client - ShareCRM. They are looking for Marketing Executive and details as below:

ShareCRM is the global leader in connected CRM where data can be shared across people, systems, and external businesses to achieve modern customer-centric collaboration. Our one-cloud architecture creates seamless business flow between sales, service, and marketing use cases enabled by a powerful platform and AI layer. ShareCRM has over 1,000 employees worldwide serving numerous small businesses and 6000+ enterprise class customers. ShareCRM’s lead investors include IDG Capital, Northern Light Venture Capital, and Kingdee International. ShareCRM is a global late-stage pre-IPO company building its newly formed North America business as part of a broader global expansion initiative.

Your Responsibilities:

• Plan and execute marketing campaigns (co-operate with partners) to enhance the company's brand awareness and product visibility.
• Manage the company's social media platforms, interact with customers and collect market feedback.
• Collect and analyze market data to assist in formulating effective marketing strategies.
• Participate in customer relationship management to improve customer loyalty.
• Support the company's marketing, public relations and other related tasks. Take responsibility for SQL (Sales Qualified Leads).

What We Expect From You:

• A university degree, majoring in marketing or related disciplines.
• Two to three years of relevant work experience, familiar with direct sales and customer relationship management.
• Good market analysis and data statistics skills.
• Excellent communication and coordination abilities, being good at collaborating with customers and cross-functional teams.
• Familiar with social media marketing and digital promotion tools.
• Fluent in Cantonese and English, with good Chinese writing skills.

What We Offer You:

• Competitive salary and year-end bonus.
• Strong career development opportunities and training support.
• Medical insurance and other welfare allowances.
• Flexible work arrangements for a good work-life balance.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Create exceptional Google Ads marketing campaigns that boost traffic, generate leads, and accelerate conversions across diverse markets.
• Perform comprehensive research on keywords, audiences, and competitors to shape effective campaign strategies.
• Set up, manage, and fine-tune search ads, PMAX, YouTube, Display, and Discovery campaigns on Google Ads.
• Focus intently on Google Ads best practices to enhance Quality Score and overall campaign effectiveness.
• Implement strategic remarketing tactics to improve conversions and address any gaps in the sales funnel.
• Ensure accurate setup and tracking of conversions for optimization purposes.
• Establish best practices for tracking to measure performance and accurately report attribution.
• Evaluate and report on campaign performance, measuring against objectives like CPA, ROAS, and other key performance indicators.
• Plan and oversee the media buying budget, effectively updating and monitoring expenses.
• Leverage Google Analytics to examine ad and website performance, pinpointing successes and opportunities for enhancement through data insights.
• Work collaboratively with both internal teams and external partners to create high-quality campaign assets.
• Demonstrate outstanding attention to detail, ensuring account cleanliness and compliance with advertising policy guidelines.
• Experience in the medical, health, and wellness sectors is a bonus.
• Knowledge of SEO practices is advantageous.

We are looking for someone with:

• At least 3-5 years of experience in performance marketing sector.
• A demonstrated history of creating successful Google Ads campaigns.
• Strong expertise in keyword research, audience targeting, and competitor analysis.
• Proficient in setting up, managing, and optimizing Google Ads campaigns across a variety of platforms.
• Knowledgeable in remarketing strategies and techniques for conversion optimization.
• Skilled in using Google Analytics to drive insights and refine marketing strategies.
• Excellent communication skills paired with a collaborative spirit.
• Capable of effectively managing budgets and achieving results through data-informed decisions.

About BEAME Medical Technology Limited

At Be@me, we are striving to revolutionize the cosmetic dental industry by making high-quality dental care both affordable and accessible to a wide audience. As a rapidly growing digital healthcare startup, our innovative orthodontic solutions for teeth alignment empower our customers to lead confident and healthy lives. Join our diverse team of medical professionals and be part of a company that values excellence in service delivery.

Job Summary

We are seeking a skilled and experienced Senior Finance Manager to join our dynamic team. In this role, you will oversee the financial health of the organization, ensuring accurate and timely financial reporting, budget management, forecasting, and strategy development. You will work closely with leadership to align financial performance with our business objectives and support overall company growth.

Key Responsibilities

• Overseeing the preparation of monthly, quarterly, and annual financial reports, ensuring accuracy and adherence to accounting standards.
• Leading the budgeting and forecasting processes, working with various departments to gather input and ensure alignment with overall company strategy.
• Conducting detailed financial analysis to provide insights and recommendations that drive business performance and guide strategic decision-making.
• Ensuring compliance with local and international financial regulations and accurate reporting, providing necessary documentation for audits.
• Implementing robust financial controls and processes to enhance operational efficiency and mitigate financial risks.
• Collaborating with cross-functional teams to provide financial guidance, support capital expenditure proposals, and evaluate investment opportunities.
• Managing the finance team, providing mentorship and development opportunities to further enhance their skills and career growth.
• Staying up to date with industry trends and developments in financial practices to drive continuous improvement in financial management.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field; MBA or relevant professional qualification (e.g., CPA, ACCA) preferred.
• Minimum of 5-7 years of financial management experience in a multinational or fast-paced environment.
• Strong knowledge of finance, accounting, budgeting, and financial reporting.
• Experience in managing finance teams and leading financial strategy and analysis.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong understanding of financial regulations and compliance requirements.
• Ability to communicate financial concepts effectively to non-financial stakeholders.
• Proficiency in financial management software and tools (e.g., ERP systems, Excel).
• Prior experience in the healthcare or cosmetic industry is highly desirable.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro-SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 2 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Audit : Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role:

We are looking for someone who is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Lead by example to help create a high-performing, engaged and scalable inbound Sales team for Sleek in Hong Kong.

Outcomes: 

1. Convert inbound leads into new business, using your experience and skills to improve upon existing lead conversion ratios
2. Become a specialist in Sleek’s market and Sleek’s offerings, thereby adding value to all leads (converted or not)
3. Through your above-average listening and communication skills, provide a professional and delightful experience to prospects, helping to grow word of mouth and brand value for Sleek in HK
4. Team up with other inbound Sales reps in HK, sharing feedback and tactics in an empathetic and patient manner
5. Maintain a clear and tidy pipeline of opportunities in HubSpot, ensuring reporting is timely and accurate
6. Identify and communicate improvement opportunities (processes, pitch, pricing, ..) to HK Country Manager, Sleek’s Head of Sales and Sleek’s CRO
7. Collaborate and share learnings with other inbound Sales team members serving Singapore, Australia and the UK markets

To do this, you will have a minimum of 5 years experience in Sales and based in Hong Kong.

• Ideally, most of your recent Sales experience will have been in inbound Sales.  And ideally, you will have held your last two roles for at least 18 months (barring exceptional circumstances).
• Most of your selling experience will have been in B2B or SaaS and/or services similar to what Sleek offers in Hong Kong.
• Proficiency in both written and spoken English and Traditional Chinese is required for this role. Knowledge of Simplified Chinese is considered an advantage.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations  with kindness build empathy, trust and great working relationships. 

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and options to work remotely up to 30 days a calendar year.  Additionally, you’ll be able to access our HK$ 7,000 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability. Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Case study 

• You’ll have a ~45 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them

Career deep dive + Behavioural fit

• A ~60 minute chat with the Hiring Manager to discuss your last couple of roles in more detail
• Then, a ~60 minute chat with a member of the leadership team to understand how you work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Develop and execute comprehensive influencer marketing strategies that align with our brand's goals and objectives.
• Identify, engage, and build relationships with key influencers in the healthcare, beauty, and dental sectors to amplify our brand message.
• Create and manage partnerships with influencers, negotiating terms and ensuring collaboration delivers maximum value.
• Collaborate with the creative team to develop compelling content that resonates with target audiences and showcases our products effectively.
• Monitor influencer campaigns, analyzing their performance and providing actionable insights to optimize future collaborations.
• Conduct thorough research to identify new trends and opportunities within the influencer marketing space.
• Stay updated on industry guidelines and best practices to ensure compliance in all collaborations.
• Write and deliver reports summarizing the impact of influencer campaigns on brand awareness and sales, presenting findings to stakeholders.
• Coordinate with internal teams to ensure a seamless execution of influencer campaigns and alignment across all marketing efforts.

We are looking for someone with:

• A minimum of 2 years of experience in influencer marketing or related communications roles.
• Proven track record of successfully managing influencer partnerships and campaigns.
• Strong understanding of social media platforms and digital marketing trends.
• Excellent communication and negotiation skills, with the capability to build strong relationships with influencers.
• Experience in crafting compelling content that drives engagement.
• Ability to analyze campaign metrics and adjust strategies based on performance.
• Creativity and a passion for social media and content creation.
• Familiarity with the healthcare, beauty, or dental industry is a plus.
• Strong organizational and project management skills to handle multiple campaigns simultaneously.
• Proficient in writing reports and presentations.

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Overview

As an Assistant Brand Manager or Brand Manager, you will play a pivotal role in shaping and driving our brand strategies to ensure Beame's market presence continues to grow. Your responsibilities will include overseeing marketing campaigns, managing brand equity, and enhancing customer engagement. You will collaborate across teams to maintain brand consistency and achieve business goals.

Key Responsibilities

• Assist in developing and executing brand marketing plans in alignment with business objectives.
• Collaborate with regional marketing manager to maintain a consistent brand message across all channels, ensuring alignment with the company's core values.
• Conduct market research to analyze consumer trends and evaluate competitive landscape.
• Collaborate with cross-functional teams, including sales, product development, and creative, to ensure cohesive brand messaging.
• Collaborate with creative team to generate innovative ideas for promotional activities and advertising materials.
• Monitor brand performance metrics and provide actionable insights based on data analysis.
• Ensure brand representation is consistent across all consumer touchpoints.
• Assist in managing brand budgets and forecasts.
• Develop engaging content for different platforms to enhance brand visibility and awareness.
• Facilitate training for internal teams to reinforce brand values and messaging.
• Stay updated on industry trends and competitive offerings to identify growth opportunities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2-5 years of experience in brand management, marketing, or a related field.
• Strong understanding of brand development and marketing principles.
• Strong organizational skills and attention to detail.
• Proven ability to analyze data and derive actionable insights.
• Ability to work collaboratively in a fast-paced environment.
• Creative thinker with a passion for branding and consumer engagement.
• Familiarity with digital marketing strategies and tools.
• Experience in the healthcare, dental or retail industry is a plus.

• Provide clerical and administrative support to sales team
• Introduce company's products to customers by phone
• Handle potential customer cases and enquiries in professional manner
• Perform contracting review and checking
• Monitor loan amount transaction
• Follow-up and liaise with relevant parties in application process when necessary
• Prepare various reports and letters as requested
• Handle any ad-hoc tasks and projects as assigned by direct supervisor

• Higher Diploma / Associate Degree or above in any discipline, or equivalent
• Minimum 1 years’ working experience in sales support and administration
• Proficiency in both English and Chinese
• Able to manage multi-tasking and committed to meet deadlines
• Proactive, detail-minded and commit to the job
• Excellent communication and interpersonal skills
• Proficiency in MS Office including Excel, Word and Powerpoint, with fast typing speed (Chinese and English)
• Sound knowledge of Loan products
• Immediate available is highly preferred
• Fresh graduates will also be considered

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Lead and monitor the branch team to achieve sales target and ensure quality of service & work (i.e. timeliness, accuracy and compliance)
• Coordinate and manage loan applications
• Provide coaching for existing Service Ambassadors
• Collect the market information for product positioning
• Handle complaints from customers
• Assist Department Head to devise and implement strategic plan & system to enhance service quality and business effectiveness
• Implement human resources management in the department to enhance job satisfaction and capabilities of department members and to ensure appropriateness of job allocation
• Devote to ad hoc projects to achieve Company strategic plan

• Bachelor degree or above or equivalent qualifications at HKQF level 5
• At least 6 years of working experience in relevant field (retail experience will also be considered)
• Excellent conflict management and problem solving skills
• Mature, able to work under pressure with strong sense of confidentially
• Strong leadership and people management skills
• Independent, proactive and attentive to details
• High initiative to give useful suggestion / advice to enhance sales performance in align with Company strategy & visions
• Complete ad hoc tasks assigned by top management independently and in good quality
• Good command of spoken and written Chinese
• Candidates with less experience will be considered as Assistant Manager

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance 
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About the Role

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Ensure all reports are complied with updated accounting standards
• Ensure all reports are complied with the listing requirements
• Ensure all reports are complied with all kinds of covenants
• Monitor budget, forecast and variance
• Review and enhance accounting system, accounting policies and internal control
• Liaise with internal peers, external auditors and professionals
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Handle ad hoc tasks as assigned from time to time

• Bachelor degree or above in Finance, Accounting or related disciplines or equivalent qualifications at HKQF level 5, with CPA qualification
• Minimum 5 years post CPA relevant working experience, with experience in working at Big 4 firms is an added advantage
• Candidates with management experience is preferred
• Candidates with listed company is preferred
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially
• Good interpersonal and communication skills

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About the Role

We’re now looking for a dynamic Bar Manager to join us at Chaiwala, our colourful and vibrant Indian enclave on Wyndham Street.

As a Bar Manager, you will be fully responsible for all aspects of running a high-volume, high quality bar operation. You will ensure that the team is well trained and motivated, and is consistently delivering an informed and friendly service experience. You will also take ownership of all back-of-house duties such as stock take, ordering and budget management. 

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

• A minimum of 2 years experience as a Bar Manager
• Possess a passion for cocktail making
• Strong management skills with a positive mindset and friendly image
• Understanding in MS Office
• Enthusiastic when serving guests
• Excellent communication, interpersonal, and leadership skills
• Self-organised and detail-oriented with a strong sense of responsibility
• Good business sense and operational, administrative, and social skills
• Passion, determination, and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure: https://www.chaiwala.hk/our-philosophy/

About the Role

We’re now looking for a dynamic Assistant Manager to join Pici Central, our neighbourhood SoHo pasta bar along lively Aberdeen Street.

As an Assistant Manager, you will support the Restaurant Manager in all aspects of running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high standard, efficient and courteous serving of food and beverage in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed incentive sheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:https://pici.hk/our-philosophy/

• Introduce company's credit card to new customers by phone

• Answer customer inquiries, including credit card applications and cases follow-up
• Provide customers with the latest credit card offers
• Establish and maintain good customer relationships, and provide professional advice to customers at all times
• Provide professional and comprehensive services to potential customers
• Support outdoor credit card campaigns
• Support ad-hoc projects and tasks as assigned by superior

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage  
• Fluent in Cantonese, English and Mandarin 
• Aggressive, proactive and able to work under pressure
• Excellent interpersonal and communication skills
• Fresh grad also welcomed to apply
• Out-going, proactive with good problem solving and customer service skills
• Immediate availability is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

Team Management & Leadership

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations: Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Develop, improve and optimise retail processes to improve productivity and store operations
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required
• Conduct Stock Taking exercises at several intervals in the year, or as and when required.
• Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Recruit, coach, and build a robust team of Part Time and Full Time employees who strongly believe and live out the LB vision and mission
• Inspire and enable the team to provide a top notch and considerate service to all customers through training and mentoring
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• 5 years of experience in the retail industry, preferably in fast fashion
• 3 years of experience in managing a retail team(s) - both front and back of house
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Numerate and tech-savvy
• Open to working various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens!

You should have / be:

• A Love, Bonito ambassador who believes in and embodies our culture and core values
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching and mentoring a strong team of 50-60 people
• A performance-driven attitude with a hunger and thirst for results and sales
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

• Full corporate insurance inclusive of Dental
• Attractive monthly commissions for ASM, Performance bonus for SM
• Fully stocked pantry
• Staff discounts
• Employee-led recognition platform via Praisepal
• A dynamic, no corporate-BS environment to learn, grow, and really make an impact

• Develop compelling content and manage communications across online and social media platforms to boost brand awareness and customer engagement
• Achieve targeted growth and ensure content marketing effectiveness with a full-funnel strategy and data-driven marketing practices
• Assist to develop marketing strategies on various social media platforms and online channels coinciding with new product releases, campaigns, or other brand messages
• Drive the digital growth and performance marketing plan, such as SEO, SEM, social media, YouTube, roadshows, events, partnership etc.
• Monitor social media conversations and trends, be awareness and provide timely responses to comments and messages.
• Provide on-site support of the events and assist in event / video shooting 
• Liaise with external agency and partner to drive digital marketing excellence
• Monitor the budget and digital platform performance, trend and provide insight
• Support ad-hoc projects and tasks as assigned by superior

• Degree holder or equivalent qualifications at HKQF level 5, with minimum 6 years of experience in the fields of digital and social media marketing
• Ability to think innovatively with a digital-savvy mindset
• Creative, detailed mindset with multi-tasking and project management skills
• Capability to lead agencies to develop and execute effective adverting and media plan
• Proactive in following up projects
• Analytical and with good numeric sense
• Excellent command of both Chinese and English
• Ability to work in dependently under pressure

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Research and pursue new opportunities in mortgage business, including but not limited to exploration of potential partnership with Hong Kong property developers
• Explore new leads and perform relationship management to achieve business goals
• Prepare for credit applications and provide necessary follow-up actions to deliver premium service to clients
• Be responsive to client’s enquires and advise clients solutions to resolve any issues or complaints
• Collaborate with internal parties including credit, risk control and compliance team to achieve business goals and fulfil regulatory and internal policies requirements
• Perform analysis, provide insights and make necessary recommendation to management
• Support ad-hoc work tasks and projects as assigned by supervisors

• University degree in Business Studies or Finance related discipline, or equivalent
• Minimum 2 years’ working experience as sales executive or account servicing positions from banking or financial service industries
• Sensitive to market trends in mortgage business and property development
• Strong sales orientation, and network with developers or property agencies
• Ability to communicate effectively, embrace change and overcome challenges
• Strong desire of self-improvement and learn from experiences
• Good communication, interpersonal, analytical and relationship management skills
• Proficiency in both written English and Chinese.
• High level of customer centricity mindset with dedication to deliver premium service to clients
• Candidate with more experience will be considered as manager role

• Attractive remuneration package
• Career progression opportunities
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Assist finance function for all financial aspects, including but not limited to:

• Maintain the group’s system of accounts and keep books and records on all group transactions and assets
• Support day-to-day operations including payments process and bank account maintenance
• Assist in business projects and group requests, e.g. entity setup
• Assist in management reports preparation and month-end closing process
• Prepare monthly budget and closely monitor the liquid capital requirement coordinate with internal compliance team for regulatory filings/ requests
• Implement and maintain effective financial controls for the organization
• Perform financial and regulatory reporting functions, e.g. preparation of Financial Resources Return, PQR filing
• Liaise with external fund administrator and external auditors on annual audit procedures
• Monitor and calculate incentive fees for portfolio managers
• Liaise with external tax representatives for the preparation of tax returns
• Handle other issues related to financial arrangements
• Take up ad hoc projects as assigned

• With a university or above degree in Finance or Accounting (Chartered Accountant is preferable)
• Minimum of 5 years experience in asset management, audit, fund administration or financial institute. Highly prefer auditors in asset management field
• Basic understanding of investment funds or asset management is preferred
• Excellent verbal and written English
• Ability to work independently and manage his/her own tasks
• Attentive to details
• Good team player
• Dynamic, diligent, flexible, thinks outside the box

Job Responsibilities

• Regularly update and maintain compliance policies
• Compliance housekeeping matters – Maintain accurate records and documentation relating to compliance activities, including PA trading and conflicts
• Monitor and assess compliance risks associated with the company's activities
• Conduct compliance training programs for employees to enhance awareness and understanding of compliance obligations
• Review and approve marketing materials, client communications, and other externally facing documents to ensure compliance
• Perform regular compliance audits and assessments to identify potential issues and implement corrective actions
• Keep abreast of the latest regulatory requirements that apply to hedge fund business and implement such regulations with legal and operations departments as necessary
• Work closely with internal stakeholders to develop and implement compliance programs and initiatives
• Liaise with regulators for general enquiries and onsite inspections, and with auditors with respect to audits
• Regulatory reporting – Ensure and track compliance with relevant regulations, including CFTC, SEC, SFC related filings
• Manage PA dealings, conflicts of interests within the firm
• Participate in the firm’s Vendor Management process
• Administer the firm’s wall-crossing and travel policies
• Responsible for trade surveillance – pre and post-trade monitoring, trade error review, and trade incident investigation and reporting

• Bachelor's degree in a relevant field such as finance, business, or law
• Minimum of 7 years of experience in compliance within the financial industry, preferably in hedge funds or asset management
• Sound knowledge of applicable regulations and laws, such as SFC regulations
• Previous experience in financial audit or with a regulator is a plus
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills to effectively liaise with stakeholders and regulators
• Detail-oriented with the ability to handle multiple tasks and prioritize effectively
• Professional certifications in compliance (e.g., CPA, CAMS, CFE, CRCMP) are highly desirable
• Fluency in English and Mandarin is required (Candidate speaking is a plus)

About the Role

We're now looking for a driven and focused Restaurant Manager to join our Pici pasta bar.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as an Assistant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as an assistant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://pici.hk/our-philosophy/

About the Role

We're now looking for a driven and focused Restaurant Manager to join Pirata Group.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We're now looking for a dynamic and proven General Manager to join Pirata Group.

As the General Manager, you will be fully accountable for all operational and financial aspects of the business. You will ensure that the team is well-trained and motivated, consistently delivering extraordinary, memorable experiences to our guests.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of guest service.

Duties & Responsibilities

• Be a champion of service and ensure the restaurant consistently hits guest satisfaction targets
• Lead, mentor, and develop the team
• Deal decisively and effectively with any issues
• Meet financial targets through the application of sound and agile business plans
• Work closely with your Head Chef, Director of Operations, and our Marketing team to ensure the restaurant is positioned correctly in the highly competitive local market
• Ensure that the venue adheres to local Health and Safety laws
• Implement effective back-of-house systems and procedures
• Write staff rosters and manage annual leaves and staff absences
• Control the cost of goods by overseeing, maintaining and optimizing stock levels

• A minimum of 2 years of General Manager experience in a restaurant with more than one hundred covers
• Will have managed a large team of staff, both front and back of house
• Have a complete understanding of restaurant finances and be P&L-accountable
• A tangible record of driving sales within a commercial restaurant environment
• Excellent communication skills
• Empathetic people management skills
• Positive attitude with a teamwork mindset
• Sense of responsibility for the whole outlet, while being able to support other properties within the Pirata Group portfolio as required
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants

• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We're now looking for a driven and focused Restaurant Manager to join Pirata Group.

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Management bonus
• Cash and credit card tips
• Medical insurance

Discover more about your next adventure: https://piratagroup.hk/our-story/

• Ensure the accuracy and timeliness of accounting records and reconciliation
• Handle payment and receivables of the companies
• Checking of redemption and refinance reports
• Prepare funding for various purposes
• Handle insurance related issues and money lender licenses related issues
• Handle company secretarial issues and bank accounts maintenance
• Assist in month end closing
• Participate in ad hoc assignment when needed

• Bachelor's Degree in Accounting, Finance or related discipline, or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience
• More experience will be considered as Assistant Manager
• Proficiency in MS Office, with knowledge in FlexSystem is an advantage
• Good English and Chinese typing skills
• Able to handle multi-tasks and meet tight deadlines
• Mature, well-organized and able to work under pressure
• Good interpersonal and communication skill

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Prepare and monitor the budget & forecast
• Ensure accuracy and timely accounting records in the FlexSystem
• Maintain updated charts of Accounts & Analysis Code in FlexSystem
• Review and enhance accounting system, accounting policies and internal control
• Liaise with external auditors and professionals
• Handle accounting duties of Directors’ investment in various countries
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Working on different projects, including but not limited to research and study of accounting treatment
• Handle ad hoc tasks as assigned from time to time

• Bachelor's degree or above in Finance, Accounting or related disciplines, preferably with CPA qualification, , or equivalent qualifications at HKQF level 5
• At least 3 years relevant working experience, with experience in commercial field is an advantage 
• Can work well with different parties, both internal and external
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially & analytical mind
• Good interpersonal and communication skills
• Immediately available is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

• Coaching
• Dedicated leadership training for those of managerial responsibilities

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

• 為具有管理責任的人員提供專門領導力培訓

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃