Total 1,363 Others/Any job vacancies in Wan Chai, Hong Kong

• Introduce company's credit card to new customers by phone

• Answer customer inquiries, including credit card applications and cases follow-up
• Provide customers with the latest credit card offers
• Establish and maintain good customer relationships, and provide professional advice to customers at all times
• Provide professional and comprehensive services to potential customers
• Support outdoor credit card campaigns
• Support ad-hoc projects and tasks as assigned by superior

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage  
• Fluent in Cantonese, English and Mandarin 
• Aggressive, proactive and able to work under pressure
• Excellent interpersonal and communication skills
• Fresh grad also welcomed to apply
• Out-going, proactive with good problem solving and customer service skills
• Immediate availability is preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

The role:

As a Senior Account Executive, you'll be responsible for managing a portfolio of clients and playing a key role in ensuring the successful execution of client activities. You'll contribute to Burson's performance by supporting senior team members and leaders in managing client relationships, exceeding client expectations, generating new business, and developing high-performing teams. You'll also contribute to our corporate strategy and help ensure superior client service, a winning culture, and profitability.

Job Responsibilities:

• Play an active role in supporting the senior team members in planning and quality implementation of PR initiatives for a group of accounts within time and budget constraints. 
• Support the senior team in developing quality materials such as press releases, bylines, briefing books, etc.
• Maintain relationships with prominent media members within and outside your clients' industries, staying current on any news that can benefit clients.
• Be responsible for creating professional, actionable client-facing communications, status reports, campaign summary reports and general account activity reports.  
• Participate in new business development, including brainstorming and research. 
• Be an effective team player and contribute to an inclusive working environment that welcomes opinions, ideas and suggestions from all sources. 
• Experience or interest in ESG issues is preferred.

• Degree qualifications with at least 2 years of relevant experience in corporate communications/ public affairs in PR agency  

• Great media relations with regional and local media across sectors  

• Experience in dealing with cross-market counterparts is a plus 

• Experience handling regional/international accounts is a plus.

• Excellent written and verbal communication skills in English and Cantonese are essential.

At Ultimate Performance (UP) we are hiring Personal Trainers to join our UP Hong Kong team.

You can be as green and new to the industry as they come. Our goal would be to educate and mould you as one of the future leaders of UP, just as we have already done with some of the Trainers who joined us as Juniors on our first Junior Training Scheme in 2012.

We are a meritocracy and only care about your ability to get the job done and your overall potential.

ATTITUDE IS EVERYTHING. Aptitude can be taught but you do need to look hard at yourself before you apply to UP. We are not an easy company to work for because we demand that you deliver your very best performance every single time. This is the UP way and it is a non-negotiable quality that we are looking for.

Alongside the right attitude, to even be considered for one of our coveted positions, we are looking for individuals who can demonstrate:

• Relentless hard work.
• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment in others.
• Ambition and persistence in your desire to better yourself.
• The ability to provide U.P. clients’ a great service and high professional standards.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.
• Work in a culture where results - not numbers - are the name of the game. We take care of the sales and marketing so you have the time to focus on what matters as a Trainer.
• Take part in a full education program while also being provided your own mentor.

• Have the support and guidance to build a genuine career within the fitness industry, so that you can grow into the right long-term role for you.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionize the technology available to you as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the UP team!

Hours: Full-time

Salary: $214,100

OTE: $401,900 - $516,500

UP does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Level 3 Diploma in Personal Training, or equivalent qualification.

Please note that all UP Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

* Hours: full-time, including early mornings and late evenings in your first year of service.

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

The Role:

As an Account Executive, you will contribute to Burson’s performance by engaging in day to day client activities under the supervision and guidance of senior team members. You are required to actively learn the ropes and support the senior account team members to manage and grow client relationships.

Job Responsibilities:

• Assist in creating compelling and engaging content for digital campaigns, including social media posts, blog articles, video scripts, and other digital content formats.
• Plan, execute, and manage projects, which include, but not limited to digital programs, online events, and tactical campaigns, including scheduling, reporting and coordination.
• Collaborate with designers and other digital team members to develop creative concepts and visual briefs for digital campaigns and ensure cohesive storytelling and visual consistency across all content assets.
• Assist in maintaining project documentation, ensuring accurate and organized records, and provide administrative assistance support.
• Conduct research to stay updated on industry trends, competitor activities, and emerging content formats to inform content creation strategies.
• Develop communication strategy for digital & social media and coordinate with creative team for content and creative development.
• Ensure the timely and successful delivery of our solutions according to client’s needs and objectives.
• Clearly communicate the progress of campaigns and initiatives to internal and external stakeholders
• Demonstrate strong collaboration skills with internal teams, vendors, media partners, and business partners. Work and collaborate closely with cross-functional teams, including internal teams, vendors, media partners, and business partners.
• Work with other strategists, creative team, and production to set measurable benchmarks for campaign effectiveness.
• Maintain weekly/monthly digital reports for various clients.
• Become familiar with the client’s business objectives, communication strategies, & internal stakeholders.
• Cultivate relationship with clients through day-to-day interaction and account servicing.
• Stay updated on industry trends and campaigns and bring strategic & value-adding advise to your clients.

• Degree qualifications with 1-2 years of relevant experience in a similar role or within integrated marketing communications organizations.
• Proven experience as a copywriter or content creator, with a strong portfolio showcasing previous work in social media copywriting and video scriptwriting.
• Creative thinking and storytelling abilities, with a demonstrated ability to develop original and compelling narratives.
• Experience in project management and coordination, especially social media-driven integrated projects.
• Experience in social media channel management, including but not limited to English copywriting & content development, social media monitoring, visual planning & creative brief development, and social ads.
• Knowledgeable of the global social media landscape with a good understanding of local nuances.
• Proficiency in written and spoken English is a prerequisite, while fluency in Chinese would be beneficial.

The role:

As an HR Officer in the People team, you will contribute to Burson HK's success and beyond! You will play a key role in supporting our local team, with exposure to regional projects and initiatives. You'll contribute to impactful programs like employee engagement and DE&I, while collaborating with our global network.

Job Responsibilities:

• You'll be responsible for all-rounded HR functions including Recruitment, Compensation & Benefits, Employee Engagement, Training & Development, and HR administrative-related tasks.
• You'll collaborate with regional teams on projects and initiatives, contributing to a broader impact across Burson.
• You'll play a key role in supporting HR Operations tasks, such as staff movement processes, insurance & MPF enrollment, staff inquiries, benefits administration and reporting.
• You'll manage the end-to-end recruitment process, from interview coordination to pre-boarding and onboarding, contributing to building a strong and diverse team.
• You'll maintain staff records, personal files, leave records and assist with work visa applications.
• You'll be the key contact for the Internship Program, working closely with the university career centres.
• You'll perform ad-hoc HR-related duties as assigned by the team, demonstrating your flexibility and willingness to support the team's goals.

• Degree holder with one year of relevant HR experience preferred, but fresh graduates are welcome to apply
• Good command of both written and spoken English, Cantonese, and Mandarin
• Proficiency in MS Office Suite (Word, Excel, PowerPoint), and Chinese Word Processing
• Be enthusiastic and flexible to undertake a wide range of tasks, with an ability to think on your feet and provide solutions
• Be punctual, detail-minded and capable of working independently as well as part of a busy team

The role:

This entry-level position based in Hong Kong offers the opportunity to support a dynamic team working with some of the world's leading brands. You'll play a vital role in ensuring the team operates efficiently by managing administrative tasks, coordinating with procurement, and collaborating with internal and external stakeholders.

If you have an administrative or accounting background and are eager to break into the exciting world of Public Relations, read on.

Job Responsibilities:

• Provide daily administrative support to a team of 15
• Assist in preparing quotations, purchase orders, and invoices. Ensuring accurate billing, reports and timely follow-up on outstanding tasks
• Liaise directly with the external procurement team to ensure timely bill settlement
• Create and maintain a comprehensive contact list efficiently and accurately
• Conduct basic media research and monitoring as requested

• 1 year of relevant working experience; fresh graduates also welcome
• Accounting experience is an advantage
• Strong written and verbal communication skills
• Fluency in both Mandarin and English
• Highly-organized, detail-oriented with the ability to multi-task
• Strong sense of accountability to the team and clients
• Good negotiation and problem-solving skills
• Ability to work within set timelines

Our client a Commercial bank is looking to hire Analyst Programmer.

Responsibilities

• Assist propose and evaluate technical ideas with other teammates so as to design a suitable

technical solution against the requirements and demands of the industries

• Study innovative measures and technical development roadmap for data-driven tasks and

implementation plan

• Develop statistical analysis and modeling algorithms and apply these algorithms for data driven

solutions to problems in bank domain

• Assist complete tasks against the plans and the projects (including work, project documents,

technical report and paper , etc.) as scheduled

• Liaise with vendor on system support and maintenance

• Participate in daily system support and maintenanc

A) Knowledge, Skill & Attributes

• Familiar with software development skills in one or higher level languages (e.g. Java/Scala),one or more scripting languages (Python/Perl/Shell), and knowledge of batch scheduler or real- time data engine.

• Good at streaming development as advantage (e.g. Spark, Flink, Kafka)

• Good writing, presentation, communication and analytical skills

• Passionate, self-motivated, and able to work independently and meet tight deadlines
• Good command of both spoken and written English, Chinese (including Putonghua) preferred

• Familiar with SQL/H-SQL and ETL tools (e.g. Informatica, Datastage)

B) Academic and Professional Qualification

• Bachelor or above Degree in Computer Science, Statistics, Mathematics, related disciplines or

equivalent

• Certificate in Cloudera Specialist as advantage

C) Training and Relevant Experiences

• 2-3 years or more hands-on working experience on data engineer

• Proven experience/Training on big data databases and relational databases (e.g.,

SQL/Cassandra/H-base )

About the Role

We’re now looking for an enthusiastic Supervisor to join Honjokko, our progressive sushi club at The Sixteenth in Taikoo Place.

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible Japanese cuisines, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed monthly incentive – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://www.honjokko.hk/our-philosophy/

工作職責：

• 負責接載公司高級行政人員及家屬和完成給予安排的日常事務
• 負責保持每日車輛內外的清潔、 安排維修保養及跟進牌照續期等事宜
• 上班時間為星期一至星期六，早上7點至下午5點，每日上班10小時
• 按工作需要配合調動上下班時間，有可能在週日及假期輪班工作
• 馬鞍山取車還車

職位要求：

• 持有有效私家車駕駛執照 (1,2號牌)
• 五年以上職業家庭司機經驗
• 熟悉Tesla電動私家車駕駛及操作
• 熟悉新界東道路及交通 (包括沙田、馬鞍山、大埔等)
• 良好廣東話語言溝通能力，簡單英語及國語
• 有禮貌有耐性,守時,有責任心
• 面試通過後，需對過往工作需進行reference check及提供[要求發給無欠繳罰款或訴訟費記錄及無違例記錄證明書之申請書],俗稱“起底紙”
• 可即時上班者優先

員工福利：

• 加班津貼
• 良好的薪酬待遇
• 完善的醫療及牙科保險
• 年終花紅 及 有薪年假

Who we are

Founded in 1997, Konew Financial Express Limited, a principal member of Konew FinTech Group, is a leading company in mortgage loan and property Finance industry. With more than 200 employees in Hong Kong, Taiwan and China branches, we offer professional one-stop mortgage service and innovative solutions to satisfy our customer’s financial needs. We are committed to maintaining the first-class service and high standard of excellence. At its foundation are three core values — embrace courtesy, driving change and building capabilities, enabling us to achieve strategic ambition and drive sustainable business growth.

Join us now and be part of our exciting journey

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Job Responsibilities:

• Assist in the overall HR operations and functions of the organization
• Support the recruitment process, including job postings, candidate screening, interview coordination, and reference checks
• Administer employee onboarding and offboarding processes, including orientation programs, documentation, and exit interviews
• Maintain and update HR records and databases
• Manage employee benefits and compensation, including payroll administration and leave management
• Assist in employee relations, performance management, and disciplinary actions
• Coordinate and facilitate training and development initiatives
• Support employee engagement activities and events
• Assist in HR reporting and data analysis

• Bachelor's degree in Human Resources, Business Administration, or related field
• 1-3 years of experience in HR roles
• Knowledge of Hong Kong employment laws and regulations
• Familiarity with HRIS systems and Microsoft Office applications
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Ability to handle confidential information with discretion
• Fluency in English, Cantonese, and Mandarin

• Responsible for development of latest FinTech systems and enhancement of existing IT systems
• Deliver well-tested codes alongside any new features / bug fixes
• Participate in various phases of the Software Development Life Cycle (SDLC) for successful project delivery
• Experienced in troubleshooting incidents and resolving technical issues
• Design and execute functional test plans for existing and new features of our products
• Design Test Scenarios and Test Cases based on business requirement, functional requirement specification, test plan and ensure comprehensive coverage of test cases
• Due diligence of DEV and QA processes, identify gaps and suggest improvements

• Bachelor or above in Computer Science / Information Technology (I.T.) or related disciplines, or equivalent qualifications at HKQF level 5
• Good experience in any Azure cloud services, C# and Java
• Experienced in using version control systems – Git
• Experienced in setting up DevOps CI/CD pipeline
• Familiar with all phases of testing and know how to write test cases, execute them and communicate the results
• Excellent communication, interpersonal and presentation skills
• Well-organized, self-motivated and able to work under pressure
• Proficiency in Chinese and English, both written and verbal communications

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Assist in day-to-day compliance matters including trade surveillance work
• Provide compliance advice and support business initiatives
• Handle regulatory reporting and inquiries with the relevant Exchanges and Regulators
• Carry out compliance testing for securities brokerage and other related businesses
• Assist in internal and external audit, inspections and investigations from Exchanges and Regulators
• Assist in monitoring of regulatory changes and update the policies and procedures
• Manage internal and external audit, inspections and investigations from the auditors, Exchanges and Regulators
• Liaise and collaborate with different departments to formulate, drive and implement remediation of compliance issues
• Assist in ad hoc projects as required

• University/College graduate
• Relevant work experience in financial or securities industry is preferable
• Good command of written and spoken English and Chinese, proficiency in Putonghua is a privilege
• Proficiency in computer applications such as MS Office
• Responsible, hardworking, well-organized, and able to work under pressure
• A good team player with strong interpersonal and analytical skills

• Work closely with the Chief Strategist to assist in producing investment research presentations (PPTs) and articles；
• Conduct daily maintenance of the strategist’s social media accounts；
• Be responsible for following up on activities related to investment and market growth, including seminars, lectures, and live-streaming events；
• Analyze project-related data to support strategic decision-making；
• Assist in promoting the image of the Strategist team.

• Proficiency in Office software, especially PowerPoint and Excel;
• Familiar with video editing software such as PR and etc.
• Bachelor's degree or above majored in Finance, Fintech, Information technology or other relevant subjects;
• Fluent in Mandarin and Cantonese as well as good command of both spoken and written English;
• Self-motivated with excellent communication skills;
• Prior internship experience in finance or a social media enthusiast is preferred.

• Formulate marketing strategies: According to the development plan of private wealth business and target customer groups, formulate specific marketing strategies.
• Marketing promotion: Expand the popularity of Futu PWM in Hong Kong through various marketing means such as online media, social networks, offline activities, promotion meetings, etc.
• Customer activities and services management: Organize and participate in customer activities, such as wealth management lectures, overseas investment seminars, etc., to provide clients with intimate services and enhance clients’ satisfaction and loyalty.
• Report writing: Timely collated and reported the data, effects and related analysis reports of marketing activities, and assisted leaders in making strategic decisions.

• Bachelor degree or above, major in finance, marketing and other related fields is preferred.
• At least 3 years working experience in private banking or financial marketing. Agency experiences of serving private banking clients will also be considered.
• Good oral and written communication skills, as well as a high level of dictation, and the ability to communicate and cooperate with people from different cultural backgrounds and social classes.
• Familiar with market analysis methods and skills, with strong data collection, sorting and analysis skills, and able to adjust marketing strategies according to market conditions.
• With business sensitivity and foresight, able to timely identify market opportunities and formulate corresponding marketing strategies.
• Strong English listening, speaking, reading and writing skills, and fluent in business negotiation and communication. Fluent in Cantonese is preferred.

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a COO Assistant. In this role, you will work closely with the Chief Operating Officer (COO) to support various operational and administrative tasks. Your primary responsibilities will include:

Managing Repair & Maintenance Orders:

• Oversee the entire process of Repair & Maintenance orders, from Job Order creation to Purchase Order (PO) generation and coordination with contractors.
• Collaborate with the operations and finance teams to ensure timely and accurate processing of payments, both pre and post-completion of repair and maintenance tasks.

Information Management:

• Managing and organizing information, documents, and files, both physical and digital, to ensure easy access and retrieval. This may include maintaining databases, contact lists, and confidential records.

Relationship Management:

• Building and maintaining relationships with internal and external stakeholders, including clients, partners, and colleagues. They may act as a liaison between the executive and other departments or individuals.

Confidentiality and Discretion:

• Maintaining high confidentiality and discretion when handling sensitive information or dealing with confidential matters.

This is an exciting opportunity to work closely with the COO and contribute to the smooth functioning of our organization. If you are a proactive and driven individual with a passion for operational excellence, we encourage you to apply for this position.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in project management, operations, or administrative roles.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent attention to detail and ability to follow through on tasks to completion.
• Proficient in using productivity tools and software for calendar management and document preparation.
• Strong communication skills, both written and verbal in English and Chinese
• Ability to work collaboratively in a team environment and adapt to changing priorities.

• 50% discount at all our restaurants
• Fun and welcoming international work environment

Discover more about your next adventure: https://piratagroup.hk/our-story/

About the Role

We’re now looking for an enthusiastic Supervisor to join Calle Ocho, our innovative new Spanish tapas restaurant located in the retail epicentre, Causeway Bay.

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible Spanish dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

Requirements

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://www.calleocho.hk/our-philosophy/

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Our client, a Hong Kong-based company specialising in industrial and commercial products is seeking a mid-level product designer. The role involves generating innovative ideas for IP products and creating compelling graphic designs. This is a full-time, long-term contract position that may require partial onsite work in Hong Kong.

Responsibilities:

• Conceptualise and develop new ideas for IP products
• Create graphic designs for various applications within the company's product line
• Collaborate with the product development team to bring concepts to life
• Produce high-quality visual assets for both digital and print media
• Develop brand-consistent designs across multiple platforms and products

• Bachelor's degree in Product Design, Graphic Design, or a related field
• 3-5 years of experience in product and graphic design
• Proficiency in design software such as Adobe Creative Suite, Sketch, or similar tools
• Strong portfolio demonstrating a range of product and graphic design projects
• Experience in creating designs for manufacturability
• Knowledge of current design trends and best practices in both product and graphic design

• Handle trust and corporate documents including trust deed, trustee resolutions, private company record, statutory filing, agreement and daily administration work;
• Assist in client onboarding KYC and ongoing review in compliance with regulatory requirements and internal procedures;
• Maintain a good relationship with external parties including clients, business partners, lawyers and service agents;
• Maintain accurate physical and electronical records of trust documents;
• Ensure timely fees collection incurred by clients;
• Any other tasks as assigned from time to time.

• Degree holder in Business Administration related discipline
• STEP Diploma and / or Member of the HKCGI would be an advantage
• Experience in trust administration and handle onshore/offshore entities such as HK, BVI and Cayman Islands
• 3 -5 years relevant experience in Trustee or Company Secretary are preferred
• Well-organized and self-motivated with positive working attitude
• Good command of written and spoken English and Chinese

Exp: 2 to 3 Years 

Job Description:

·        Provide accurate, timely and high quality customer-focused assistance. Responsible for the quality and delivery of technical support to customers on the technology used to deliver support of products and services and of related software to internal employees.

·        Respond to customers within a designated timeframe with resolution/outcome and ensure customer business needs are met while adhering to ITIL process, corporate standards, and meeting service level agreements.

·        Anticipate, identify, reproduce, and resolve problems in areas of specialty in a professional manner

·        Demonstrate proficiency in the use of latest Windows Operating system and understands Windows naming conventions (file, directory, path, and drives. Demonstrate the willingness and ability to generate thoughtful, creative approaches to work.

Requirements

Must be able to work the hours of open shift.
Basic experience in a Help Desk, Call Center, and Technical Support environment.
A knowledge of ServiceNow is preferred or similar ticketing system desired.
Demonstrate knowledge in all activities associated with incident, problem, and request resolution management of end user PC hardware and software issues in a Windows operating environment. Having experience with mainframe issues a plus.
Experience in the following: Most current Microsoft Windows Operating System as well as Microsoft Office Products.
Experience in Remote connectivity via VPN and VDI.
Basic knowledge of TCP/IP as well as Network Hardware, such as routers, switches, hubs, etc. including their functions and capabilities. Microsoft Windows Server technology.

·        Experience in Remote assistance tools such as Webex/PC Assist or similar tool which is used in most Help Desks to take control of customers PC’s.

·        Experience in home networks and Wi-Fi in an effort to troubleshoot such issues.

·        Experience in Security Administration of Active Directory &/or IBM RACF a plus.

·        Not required for this position but a plus if applicant has experience in employee additions, transfers and deletions. Have experience in creating security groups and also experience in server security access.

·        Must follow ITIL processes and procedures and ITIL framework certification preferred.

·        Ability to work well with others in a team environment including as a member of possible rotational assignments, or as part of a project team

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

Team Management & Leadership

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations: Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Develop, improve and optimise retail processes to improve productivity and store operations
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required
• Conduct Stock Taking exercises at several intervals in the year, or as and when required.
• Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Recruit, coach, and build a robust team of Part Time and Full Time employees who strongly believe and live out the LB vision and mission
• Inspire and enable the team to provide a top notch and considerate service to all customers through training and mentoring
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• 5 years of experience in the retail industry, preferably in fast fashion
• 3 years of experience in managing a retail team(s) - both front and back of house
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Numerate and tech-savvy
• Open to working various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens!

You should have / be:

• A Love, Bonito ambassador who believes in and embodies our culture and core values
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching and mentoring a strong team of 50-60 people
• A performance-driven attitude with a hunger and thirst for results and sales
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

• Full corporate insurance inclusive of Dental
• Attractive monthly commissions for ASM, Performance bonus for SM
• Fully stocked pantry
• Staff discounts
• Employee-led recognition platform via Praisepal
• A dynamic, no corporate-BS environment to learn, grow, and really make an impact

About the Role

We’re now looking for a driven Server to join Pici Kennedy Town, our suburban pasta bar along idyllic Cadogan Street.

You will work alongside a supervisor and be responsible for table service in your section. You will be responsible to take orders, serve food and drinks, make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible pasta dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operation
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Supervise and coordinate the prompt, high standard, efficient and courteous serving of food and beverage in the restaurant
• Provide support to Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Control stocks for daily use in restaurants to ensure service requirements are met

• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positive

• 50% discount at all our restaurants
• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

About the Role

We’re now looking for an energetic Junior Cook to join Pici Taikoo Place, the latest addition to our collection of beloved neighbourhood pasta bars.

You will be responsible for setting up the kitchen and supporting the senior chefs during service. You will work across the hot, cold and pasta production sections, assembling dishes to our high standards in a timely fashion.

Fast track your career progression, join an internationally diverse work environment, learn about incredible pasta dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Setting up work sections
• Preparing hot and cold dishes
• Supporting your colleagues when needed
• Adhering to health and hygiene procedures
• Maintain kitchen cleanliness according to standard at all times

• Possess a genuine interest in cooking

• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants

• Guaranteed incentive bonus
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

About the Role

We’re now looking for an enthusiastic Supervisor to join Pici Kennedy Town, our suburban pasta bar along idyllic Cadogan Street.

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible pasta dishes, and be a champion of the exceptional guest experience

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Guaranteed incentive program – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Our client a Commercial bank is looking to hire is looking to hire System Analyst

• Gathers and analysis business needs with users.
• Evaluates and recommend ready-made solution to meet business needs.
• Designs, supervises development and verifies delivered results.
• Ensures development work follow the Bank’s standard and guideline.
• Prepares technical documentation of the analysis and design work.
• Assists the Team to plan and supervises application implementation.
• Provides guidance to junior IT personnel.
• Ensures the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Provides technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

A)   Knowledge, Skill & Attributes

• Exposure to multiple computer platforms, e.g Linux, Windows
• Familiar with Software Development Life Cycle.
• Good technical knowhow on utilizing .Net, Java Programming and Database
• Major projects work on Loans/Credit business and related operation process
• Possess experience in whole development cycle mainly in system development, implementation and support.
• Project Management Professional is an advantage.
• Excellent analytical and problem solving skills
• Be a team player for mobilizing the team and vendor resources.
• Proactive attitude and able to work independently
  

B)   Academic and Professional Qualification

• Degree holder in Information Technology or relevant qualification
  

C)   Training and Relevant Experiences

• At least 6-8 years of experience in application software development with at least 4 years in system analysis

Our client a Commercial bank is looking to hire is looking to hire System Analyst

• Supporting the Head of application support to handle the incident process management.
• Taking ownership of escalated incidents, coordinating with resolution parties, and establishing effective communication between stakeholders during incidents and post-incident reviews.
• Monitoring support teams to ensure SLAs are met and to ensure optimal service and customer satisfaction.
• Providing accurate and regular reports to the management regarding to the incident management.
• Provides technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.
  
  

• Degree holder in Information Technology, Computer Science or equivalent. 
• 4 years’ experience in application software development with at least 2 years in system analysis.
• Exposure to multiple open computer platforms
• Experienced in Java, JS, MySQL, MS SQL Server, Oracle, Linux
• Knowledge and experience on e-channels systems
• Sound communication skills
• Strong analytical & problem solving skills
• Strong project planning skills
• Able to coordinate own/others’ time, resources and workload
• Strong sense of teamwork, willing to share experience and expertise with team members
•