Total 47 qa manager job vacancies in Sales / Marketing category in cathay city hong kong island

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are seeking a dynamic and skilled individual to join our team in Helsinki. As a Marketing Project Manager, you will play a vital role in driving the growth and success of our high-end brands in the digital space. You will be reporting directly to our Managing Director.

Your responsibilities will include:

• Manage and optimize e-commerce platforms.
• Develop and execute effective marketing strategies to enhance the online visibility of our brands.
• Oversee content creation and management, including product descriptions, images, and promotional materials.
• Collaborate with external partners, such as digital agencies and technology providers, to support e-commerce initiatives.
• Respond to and manage customer inquiries, ensuring exceptional customer experiences.

We are looking for someone who

• Strong understanding of e-commerce platforms, tools, and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced, results-driven environment.
• Flexibility to adapt to changing priorities and deadlines.
• Detail-oriented with a strong focus on accuracy.
• Knowledge of SEO and SEM strategies is a plus.
• Familiarity with social media platforms and their role in e-commerce is a plus.
• Fluent in English.

• Private Health Insurance
• Training & Development
• Lunch, sport & culture and transport benefits
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 12,000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are seeking a dynamic and results-driven Assistant Marketing Manager to support our marketing efforts in the Greater China Region (GCR). This role will play a critical part in generating high-quality leads, managing digital and field marketing initiatives, and strengthening our brand presence through strategic campaigns and content.

We are seeking a dynamic and results-driven Assistant Marketing Manager to support our marketing efforts in the Greater China Region (GCR). This role will play a critical part in generating high-quality leads, managing digital and field marketing initiatives, and strengthening our brand presence through strategic campaigns and content.

Key Responsibilities

• Lead Generation
• Develop and execute lead generation strategies to provide high-quality leads for the sales team.
• Collaborate with internal teams and external agencies to optimize campaigns for conversion.
• Digital Marketing
• Manage agency relationships to ensure effective placement of Google and Meta ads.
• Ensure accurate data tracking and channel attribution for all digital campaigns.
• SEO Strategy
• Work closely with the SEO agency to rank hero keywords at the top of search results.
• Create high-value content that drives organic growth and aligns with brand objectives.
• Field Marketing
• Plan and execute events with partners, focusing on driving engagement and building strong connections in the region.
• Coordinate logistics and manage resources for impactful event execution.
• Content Production
• Develop customer case studies to showcase successful implementations and strengthen credibility.
• Collaborate with cross-functional teams to gather relevant data and insights for content.
• Branding
• Assist in enhancing brand presence and awareness through targeted campaigns and regional branding initiatives.

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years of experience in marketing, ideally with exposure to digital and field marketing in the Greater China Region.
• Proficiency in managing digital campaigns and working with SEO and event management agencies.
• Strong understanding of data analytics and tracking tools for channel attribution.
• Excellent organizational, communication, and project management skills.
• Proficiency in Cantonese, Mandarin, and English is required.

What We Offer:

• Opportunity to work with a leading SaaS company and make a significant impact on our growth in the Greater China region.
• Collaborative and innovative work environment.
• Professional development and career growth opportunities.

If you are passionate about driving growth and making a difference in the Greater China market, we would love to hear from you!

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are seeking a dynamic and skilled individual to join our team in Helsinki. As an E-Commerce Sales and Marketing Manager, you will play a vital role in driving the growth and success of our high-end brands in the digital space. You will be reporting directly to our Managing Director.

Your responsibilities will include:

• Manage and optimize e-commerce platforms.
• Develop and execute effective marketing strategies to enhance the online visibility of our brands.
• Oversee content creation and management, including product descriptions, images, and promotional materials.
• Collaborate with external partners, such as digital agencies and technology providers, to support e-commerce initiatives.
• Respond to and manage customer inquiries, ensuring exceptional customer experiences.

We are looking for someone who

• Strong understanding of e-commerce platforms, tools, and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced, results-driven environment.
• Flexibility to adapt to changing priorities and deadlines.
• Detail-oriented with a strong focus on accuracy.
• Knowledge of SEO and SEM strategies is a plus.
• Familiarity with social media platforms and their role in e-commerce is a plus.
• Fluent in English.

• Private Health Insurance
• Training & Development
• Lunch, sport & culture and transport benefits
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

About Voysey Brands

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

 

The role

We are thrilled to invite a motivated and talented professional to join our Hong Kong team as a Marketing Project Manager. In this dynamic role, you will play a crucial part in driving the digital growth and success of our premium brands, working closely with our Managing Director and a passionate team of innovators.

Key Responsibilities:

• Manage and optimize our e-commerce platforms to ensure smooth and efficient operations, enhancing the overall user experience.
• Develop and execute strategic marketing plans to elevate our brands’ online visibility and drive growth across digital channels.
• Oversee the creation and management of engaging content, from compelling product descriptions and high-quality images to promotional materials that resonate with our audience.
• Collaborate with external partners, including leading digital agencies and tech providers, to continuously innovate and enhance our e-commerce efforts.
• Provide exceptional customer service, handling inquiries and ensuring a seamless shopping experience for our customers from start to finish.

This is a unique opportunity to make a significant impact in a dynamic and fast-paced environment.

What we look for:

• Strong understanding of e-commerce platforms, tools, and best practices
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Ability to work in a fast-paced, results-driven environment
• Flexibility to adapt to changing priorities and deadlines
• Detail-oriented with a strong focus on accuracy
• Knowledge of SEO and SEM strategies is a plus
• Familiarity with social media platforms and their role in e-commerce is a plus
• Have a “can do” attitude and being highly proactive in your work.
• Fluent in English

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality
• Visa sponsorship

Ready to Shape the Future of Health and Wellness?

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it!

About Vita Green – Tea Château

Tea Château is a pioneering tea brand that blends passion with innovation to elevate wellness. As part of Vita Green Group, we launched in 2020 with a mission to help busy city dwellers indulge in a diverse selection of gourmet teas while promoting healthy lifestyle choices. Our expertly crafted blends fuse traditional Chinese and Western remedies, ensuring that the perfect cup is just a button press away.

We supply a comprehensive range of tea machines and premium teas directly to consumers in our retail stores and globally renowned hotels, restaurants, and businesses, allowing everyone to savor the joy of a perfect brew.

Position Overview

We have an exciting opportunity to bring in a passionate Marketing Manager to join our Tea Château clan! You will be leading small team of agile marketing specialists to oversee all things related to the brand’s marketing initiatives.

If you want to be in a role has a purpose of enhancing wellness and allowing you to marry creativity with data driven marketing approach – this is it!

What you’ll do:

• Develop and implement comprehensive marketing strategies to enhance the brand’s visibility and drive sales in both direct retail and B2B segments

• Oversee product positioning, messaging, and go-to-market strategies to successfully launch new products or repush existing
• Manage digital marketing campaigns across various channels, including social media, email, and online advertising, ensuring alignment with overall business goals
• Utilize CRM tools to analyse customer data, improve customer engagement, and enhance retention strategies
• Develop and execute a seamless O+O marketing strategy that integrates both online and offline channels
• Conduct market analysis to identify trends, opportunities, and competitive landscape insights to inform make informed decisions
• Track and report on marketing and campaign performance metrics, making data-driven decisions to optimize campaigns and achieve targets.
•  Lead, mentor, and inspire a small marketing team, fostering a collaborative and innovative environment

Who we’re looking for:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven track record in product marketing within the retail/consumer industries
• Leadership experience is preferred; ability to inspire and mentor
• Excellent communication, presentation and influencing skills
• Strong analytical skills with a data-driven mindset
• Fluent in Chinese and English

We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.

Why Join Us

• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development.
• Flexible working schedule that promotes work-life harmony.
• Causal wear every day!
• Collaborate with a talented and diverse team.
• Exclusive employee discounts on our products and much more!

Vita Green Health Products Co., Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to make a positive impact on wellness around the world!

RESPONSIBILITIES:

• Responsible for executing the yearly marketing plan, as ‘Day to Day’ digital marketing contact for all cross functional business partners and stakeholders

· Fully responsible for all marketing activities across all channels in Japan market

• Participate on APAC strategic marketing initiatives for AEO including, but not limited to segmentation strategies, growth strategies, and promotional strategies, hind-sighting and planning of future online marketing programs, customer acquisition and retention strategies and digital marketing tests

• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) as well as hindsights to consider for future campaigns

• Execute all web, social, email and display advertising campaigns and updates

o Serve as day-to-day contact coordinating all digital creative updates and requests

o Coordinate projects and concepts between the e-commerce team and digital vendors, as well as the US home office team

o Responsible for reviewing the first assessment of creative options

o Facilitation and management of timelines, kick offs and art review meetings for all executional elements

o Coordination with creative design, marketing, merchandising, planning, and operation team

• Lead the graphic designer and to ensure creative approval process with US team

• Other projects and responsibilities as required

QUALIFICATIONS:

• Bachelor’s degree in marketing or related field

• 6+ years relevant experience, including digital marketing & e-commerce marketing, preferably in fashion / retail industry

• Excellent spoken and written English skills

• Solid experience in building website traffic and driving brand awareness via digital marketing initiatives

• Good interpersonal, communication, project management and writing skills

REQUIREMENTS

• Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

• Proven strategic thinking & planning capabilities

• Strong organizational and planning skills, with ability to effectively coordinate several key projects simultaneously

• Excellent verbal (via phone and in-person) and written communication skills. Ability to develop strong working relationships both inside and outside of the organization

• Lead and monitor the branch team to achieve sales target and ensure quality of service & work (i.e. timeliness, accuracy and compliance)
• Coordinate and manage loan applications
• Provide coaching for existing Service Ambassadors
• Collect the market information for product positioning
• Handle complaints from customers
• Assist Department Head to devise and implement strategic plan & system to enhance service quality and business effectiveness
• Implement human resources management in the department to enhance job satisfaction and capabilities of department members and to ensure appropriateness of job allocation
• Devote to ad hoc projects to achieve Company strategic plan

• Bachelor degree or above or equivalent qualifications at HKQF level 5
• At least 6 years of working experience in relevant field (retail experience will also be considered)
• Excellent conflict management and problem solving skills
• Mature, able to work under pressure with strong sense of confidentially
• Strong leadership and people management skills
• Independent, proactive and attentive to details
• High initiative to give useful suggestion / advice to enhance sales performance in align with Company strategy & visions
• Complete ad hoc tasks assigned by top management independently and in good quality
• Good command of spoken and written Chinese
• Candidates with less experience will be considered as Assistant Manager

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance 
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Our Client, a leading car dealer specializing in electric vehicles, is seeking a Senior Sales Training Manager for the APAC region. This role is essential in developing and implementing effective training programs that empower their sales teams to excel in the rapidly evolving electric vehicle market. The position will be based in the Hong Kong office and requires significant travel across the APAC region to deliver tailored training solutions.

Responsibilities:

•Reports to Senior Management and work closely with marketing and product teams to align training content with current product offerings and promotional strategies

•Develop and implement comprehensive training programs focused on electric vehicle sales techniques, product knowledge, and customer engagement strategies tailored to the APAC market

•Collaborate with regional sales leadership to identify specific training needs and skill gaps within teams across various countries

•Lead dynamic training sessions, workshops, and role-playing exercises to enhance sales competencies, both in-person and online

•Monitor and analyse training outcomes to ensure programs are driving sales performance and meeting organizational goals

•Create and maintain training resources, manuals, and digital content that support ongoing learning for diverse sales teams

•Offer one-on-one coaching and support to sales representatives to help them achieve their individual sales targets and professional growth

•Track training results and report on the effectiveness and ROI of training initiatives to senior management

Requirements:

•Bachelor’s degree in Business, Marketing, Human Resources, or related field.

•6-8 years experience as a Sales Trainer, preferably in automotive or electric vehicle sector.

•Strong understanding of electric vehicle tech and sales methodologies.

•Excellent presentation, communication, and interpersonal skills.

•Proven ability to motivate and lead teams.

•Proficiency in MS Office and Learning Management Systems.

•Willingness to travel throughout the APAC region.

•Effective communication skills in English & Chinese.

•Good business acumen, interpersonal, and organizational skills.

•Maturity, agility, self-motivation, punctuality, and ability to work under pressure.

Candidate with less experience will be considered for a Sales Training Manager position.

Manage & oversee the GBRS team to deliver the business targets and departmental goals

- Monitor functional operations under the guidance of Head of Marketing

- Explore business opportunities through international brokers and reinsurance cedants

- Maintain a strong and long term relationship with all business sources

- Review, analyze and monitor overall underwriting results to detect trends and make any strategic changes

- Responsible for reviewing the existing products to offer support and assistance in enhancing and developing products variety to meet clients’ needs

- Monitor underwriting performance and results, maintaining high degree of underwriting integrity to achieve targets

- Maintain renewal ratios by utilizing preset Company Business Guideline and Delegated Authority Limit to fulfill broker & client satisfaction

- Responsible for team monitoring to ensure the smooth running of all business including reinsurance business

- Lead, coach and develop team members through delegation of responsibilities and staff empowerment

- Monitor and manage to ensure end-to-end policy issuance process is met within agreed timeframe

- Assist and follow up on the premium collections of intermediaries with long outstanding premiums to reduce bad debts and risks

Must-have

 - Passed IIQE Paper 1 & 2 or holder of ANZIIF (Senior Associate) or equivalent

 - Proven track record in dealing with global brokers and reinsurance cedants

 - Good knowledge in multi-class of commercial line business

 - Strong technical skills in general insurance

 - Good command of written and spoken English, Cantonese and Mandarin

 

Good-to-have

 - Demonstrate a professional, courteous attitude with brokers and reinsurance partners

 - A good team player with strong communication and analytical skills

 - Customer focus, respond timely and ethically to requests/enquires

 - Reporting to Head of Marketing

 - Working location: Quarry Bay

 - Working days: 5 days per week

 - Fixed Working hours: Mon to Fri: 9 am to 5:30 pm

 - Work from home arrangements: 1 to 2 days per week subject to seasonality

 - Fast-growing business with excellent exposure and opportunities, expanding marketing team

- 20 days of Annual leave

- Medical Insurance (In & outpatient, dental, optical, annual check-up)

- Anniversary Leave (Each year on Join Date)

- Birthday Leave

- Family leave after first year of service

- Education allowance

- Double Pay

- Discretionary Bonus

• Compile various accounting and financial reports
• Ensure accurate and timely of the reconciliation and reports
• Ensure all reports are complied with updated accounting standards
• Ensure all reports are complied with the listing requirements
• Ensure all reports are complied with all kinds of covenants
• Monitor budget, forecast and variance
• Review and enhance accounting system, accounting policies and internal control
• Liaise with internal peers, external auditors and professionals
• Perform daily routine accounting functions when required
• Keep proper and organized filing for easy retrieval and in confidential manner
• Handle ad hoc tasks as assigned from time to time

• Bachelor degree or above in Finance, Accounting or related disciplines or equivalent qualifications at HKQF level 5, with CPA qualification
• Minimum 5 years post CPA relevant working experience, with experience in working at Big 4 firms is an added advantage
• Candidates with management experience is preferred
• Candidates with listed company is preferred
• Able to handle multi-tasks and meet tight deadlines
• Independent, proactive and attentive to details
• Mature, able to work under pressure with strong sense of confidentially
• Good interpersonal and communication skills

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Develop compelling content and manage communications across online and social media platforms to boost brand awareness and customer engagement
• Achieve targeted growth and ensure content marketing effectiveness with a full-funnel strategy and data-driven marketing practices
• Assist to develop marketing strategies on various social media platforms and online channels coinciding with new product releases, campaigns, or other brand messages
• Drive the digital growth and performance marketing plan, such as SEO, SEM, social media, YouTube, roadshows, events, partnership etc.
• Monitor social media conversations and trends, be awareness and provide timely responses to comments and messages.
• Provide on-site support of the events and assist in event / video shooting 
• Liaise with external agency and partner to drive digital marketing excellence
• Monitor the budget and digital platform performance, trend and provide insight
• Support ad-hoc projects and tasks as assigned by superior

• Degree holder or equivalent qualifications at HKQF level 5, with minimum 6 years of experience in the fields of digital and social media marketing
• Ability to think innovatively with a digital-savvy mindset
• Creative, detailed mindset with multi-tasking and project management skills
• Capability to lead agencies to develop and execute effective adverting and media plan
• Proactive in following up projects
• Analytical and with good numeric sense
• Excellent command of both Chinese and English
• Ability to work in dependently under pressure

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About Us

WATI is a leading SaaS company dedicated to empowering businesses with our cutting-edge customer engagement platform. We are committed to innovation, excellence, and providing outstanding value to our customers. Our team is dynamic, forward-thinking, and passionate about what we do. We are looking for a Senior Marketing Manager to join our team and help drive our marketing efforts to new heights.

Job Summary

The Senior Marketing Manager at WATI will be responsible for developing and executing comprehensive marketing strategies that drive growth, enhance brand awareness, and generate leads. This role requires a seasoned marketing professional with a deep understanding of digital marketing, brand management, and campaign execution, particularly within the SaaS industry. The ideal candidate will have a proven track record of success in a similar role and be adept at leading a team to achieve outstanding results.

Key Responsibilities

• Strategy Development: Develop and implement marketing strategies aligned with business goals and objectives, particularly for SaaS products.
• Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns to drive engagement and conversions.
• Team Leadership: Lead, mentor, and develop the marketing team, fostering a collaborative and high-performance culture.
• Brand Management: Ensure consistent brand messaging and positioning across all marketing channels.
• Market Research: Conduct market research and analysis to identify trends, opportunities, and competitive landscape, with a focus on SaaS.
• Budget Management: Manage the marketing budget, ensuring effective allocation of resources and ROI.
• Performance Tracking: Define key performance indicators (KPIs) and use analytics to measure and report on campaign performance.
• Content Creation: Oversee the creation of high-quality content, including blog posts, social media updates, email campaigns, and more.
• Partnerships and Collaborations: Identify and establish strategic partnerships to enhance marketing efforts and expand reach.

• Education: Bachelor’s degree in Marketing, Business, or a related field (Master’s degree preferred).
• Experience: Minimum of 7 years of experience in marketing, with at least 3 years in a senior or managerial role, preferably within the SaaS industry.
• Skills:

• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and platforms (e.g., Google Analytics, SEO, SEM, email marketing software).
• Ability to analyze data and derive actionable insights.
• Creative thinking and problem-solving abilities.
• Strong project management skills and the ability to manage multiple priorities.
  

Preferred Qualifications

• Experience in the SaaS industry.
• Proven track record of successful marketing campaigns.
• Familiarity with CRM systems and marketing automation tools.

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.
• Collaborative and innovative work environment.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

 

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

 

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

 

 

Key Responsibilities:

• Organize and implement marketing plans for the group to support related promotional campaign and achieve business target.
• Develop and implement online and offline sales events and products promotions to drive traffic sales in both retail stores.
• Work closely with sales and retail operations teams to ensure effectiveness of optimize visual merchandising strategies including compelling in-store displays, signage and promotional materials.
• Plan and manage CRM campaigns to improve member acquisition, retention, and other business objectives.
• Implement and support O2O strategies to develop customer communications via omni-channels for CRM program, including shop level, website, eDM, SMS as well as internal and external platforms.
• Manage the content for both internal communications material and external social media platform.
• Manage and grow marketing partnerships with key contacts including media, shopping malls , banks and payment companies.
• Generate new ideas for marketing activities to optimize customer's awareness and engage with potential customers.

 

 

 

Requirements:

• Degree in Marketing, Communications, or related discipline with at least 5 years of working experience in Retail Marketing, Advertising and Corporate Communications.
• With strong exposure in FMCG/retail industry is highly preferred.
• Familiar with both dynamic online and offline marketing/advertising strategies.
• Possess working experience in managing CRM and loyalty program.
• Able to work in a fast-paced environment with ability to cope with changes.
• Resourceful, committed and with a lot of initiation.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

 

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

 

 

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

 

 

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

                                                       

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 50,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

 

For this position, we are looking for a Incident and Application Support Manager in Hong Kong to assist one of our client in the Financial/Banking industry.

This is an incident management (primarily) and application support (secondary) role. You will be working closely with the regional and global teams across business, product, project management and technology teams. The candidate will also be expected to contribute to projects based on the core production management work streams such as stability programs e.g. Automation, Application Resilience etc. 

Incident Management:

• Be the initial point of contact for Incident Management queries and escalations.

• Lead Major Incidents, facilitate both technical and non-technical bridge calls.
• Co-ordinate with the teams involved in incident investigations and manage communications internally.
• Produce and manage post incident review.
• Chair the incident and problem review meetings and assigned action/task tickets to remediate problems.
• Post incident, update wiki to ensure known errors and workarounds are documented for the support team.
• Collaborate with development, infrastructure, DBA etc on incidents and problems where possible.
• Work closely with application support teams to improve incident management processes.
• Relationship Management, build partnership with key stake holders and global team.
• Engage actively with stakeholders including head of trading desk and technology managers.
• Work with counterparts globally and ensuring there is a common/collective approach to issues/problems.
• DR Drill – coordinate and participate annual DR events.
• Operate in a ‘follow the sun model’ to ensure issues are resolved globally.

 

Application Support:

• Drive platform improvement initiatives in monitoring, stability, resiliency and capacity for the systems across APAC.
• Drive an operational environment for front office business applications from daily operational tasks, ensuring a stable operating environment for the applications.
• Release management – being the gatekeepers for the production environment, ensuring all change is understood and scheduled appropriately.
• Morning and weekend checks – in conjunction with global teams ensuring system readiness for the start of day and start of week.
• Monitoring – use and continual improvement to the main monitoring tool.

 

Competencies Required:

• Basic knowledge of the IT (databases, hardware, applications, operating systems, firewalls etc).
• Demonstrable strong working knowledge of ITIL Service Management framework.
• Excellent interpersonal skills.
• Experience using tools: ServiceNow and Jira.
• Self-sufficient drive and ability to work round blockers in a sustainable manner.
• Good prioritization skills, with the ability to work in a fast paced environment.
• Excellent interpersonal and communication skills and excellent problem solving abilities.
• Prior experience in a Client Services / Production management’s role.
• Good time management and ability to prioritize work.
• Working knowledge of UNIX, Linux operating system.
• Proficient in SQL and Shell scripting.
• Experience with Perl/Shell scripting, Excel and VBA .
• Experience with managing platforms in Linux and Windows environment.
• Experience with monitoring tools Autosys, ITRS Geneos and Dynatrace.
• Experienced and understand Agile methodology.

 

Nice to have skills:

• Strong domain knowledge of APAC equities markets and prime brokerage business
• Experience with Java, Kafka, Python and Kubernetes
• Incident / Problem / Change management

 

Qualifications and Experiencep:

• University qualification with IT Major
• Minimum 5+ years working experience with incident management, problem management and application Support.

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

Country

Hong Kong

Job Family

Customer Success Management

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We are looking for a creative and dynamic candidate to join our high-performing marketing team! The candidate will be closely involved in the development of campaigns designed to promote The Flexi Group brand and services across all markets. This is an expansive and multifaceted role that will get you hands-on experience in content production, events, and project management, paid digital marketing campaigns & much much more.

The right candidate will be a self-starter, an idea-generator, and ready to tackle a multitude of exciting projects and enthusiastically overcome obstacles in creative ways.

If you’re looking for a fast-paced and challenging role that allows you to think outside the box, this would be a perfect one for you. This role is open to graduates with 2-3 years of relevant experience. 

DIGITAL MARKETING

• Work with the digital team in managing SEM & SMM campaigns to support brand awareness and lead generation
• Assist in the onboarding and management of 3rd party marketing platforms to expand The Flexi Group' online presence
• Bring fresh ideas to the table by proposing new campaigns and collaborations
  
  

WEBSITE MANAGEMENT 

• Update websites with monthly sales promotions designed to generate leads for specific memberships or services (WordPress)
• Perform website audits to identify SEO improvements
• Support with website health checks and maintenance
  

PROJECT MANAGEMENT & CONTENT PRODUCTION

• Propose new content/ campaign ideas, both contextual and new marketing mediums
• Take the lead in suggesting and communicating with KOL’s to drive engagement across Common Grounds social platforms
• Working in partnership with the Art team, support the creation of in-house visual content (Graphic & Video)
• Attend events to capture content for Common Grounds social media channels and to support event organisers 

• University Degree holder in Marketing, communications, or any related discipline preferred
• 2-3 years of digital marketing experience would be ideal, however, graduates with a portfolio are welcome to apply
• Creative, solution-oriented and fast learner
• Outstanding communication and organisational skills along with strong attention to detail and deadlines
• Native English speaker, any additional languages would be an advantage
• Interest in video production and graphic design
• Experience in WordPress, Google Analytics, Google Ads & Facebook Business Manager preferred

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

Responsibilities: Support the general insurance business of company's bancassurance partnership Provide financial services to bank partner's clients in order to achieve business targets Coaching and support to bank partner's to solicit general insurance business and enhance sales collaboration of the bancassurance partnership Work closely with different stakeholders and provide professional commercial insurance service to bank partner's clients to achieve optimal customer satisfaction Requirements: Bachelor's degree or above in any discipline IIQE Paper 1 & 2 qualification At least 3 years of experience in P&C general insurance Experience in bancassurance is a plus Good communication, interpersonal and presentation skills For interested parties, please click 'apply' or send your detailed resume to [email protected] or contact Teresa @ +852 3972 5824. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.

About the Role We are looking for a self-driven professional who is deeply passionate about new technology and strive for success. You need to support business opportunity qualification and related business development activities. In addition, you would be working with our Technology solution teams, and to organize presentation and discussion meetings with our clients to promote our solutions and services. Our target candidate should have strong interest in applying technology to help clients improve their business, and passionate about creating solutions that are relevant to large-scale enterprises (local or multinational) in Hong Kong. The candidate would gain exposure to the application of leading edge technology, and opportunities to work with major enterprises in Hong Kong to develop new generation of differentiating technology solutions. Main Responsibilities: Shape and originate business opportunities with clients Drive and execute go-to-market activities to promote our Technology services and offerings to the market Drive and manage client facing activities (e.g. discussion meeting, proposal presentation) Work with the solution teams, prepare technical and commercial proposal Develop IT strategy plans based on clients’ needs and requirements Manage good relationship network with clients, ecosystem partners and major vendors to understand key trends and demand for technology solutions and services in the market Develop long term strategic relationships with key clients by provide value selling of solutions Key Requirements: Bachelor Degree in IT, Engineering or Business; At least 10+ years of relevant experience, with at least 3 years in Consulting / IT services industry Technology savvy, and thoroughly understand technology solution delivery services for New IT Domains (e.g. Cloud, Micro-service Architecture, Blockchain, Data Analytics, AI) Solid experience in driving business development activities, have track records in building successful and long-term relationship with clients Ability in drafting IT solution plans, business cases, transformation roadmaps Effective written and verbal communication skills Team player with the ability to work with technology solution teams and vendors Creative thinking, able to bring new ideas to help solve client problems Can-do attitude You can enjoy: Comprehensive Medical (24-hour worldwide) coverage, including your spouse/ life partner and children! Dental insurance, Life insurance, Total and perm disability, accidental death & dismemberment insurance! Vision care benefits, Health check, Housing benefits! Purchase of Accenture stocks at attractive discount! Reimbursement of Professional Membership costs Professional training and career advancement opportunities! Valuable project exposure for different technologies and industry domains! When you work with us, change becomes the most dynamic, powerful source of progress you have!

*Role: Execute the strategic, commercial and operational requirements of the team, thus allowing the Sales team to focus on most important customers. Manage interdepartmental projects and initiatives, getting their hands dirty and improving operational effectiveness. Handle all reporting and analytical requirements team. Be sales savvy and solve critical problems efficiently and effectively. Own reporting and data analysis requirements. Help the facilitate and improve sales campaigns by leading the internal planning, execution and analysis processes. Identify growth and improvement opportunities within the department, and drive initiatives from ideation to completion to capture said opportunities. *Role: Execute the strategic, commercial and operational requirements of the team, thus allowing the Sales team to focus on most important customers. Manage interdepartmental projects and initiatives, getting their hands dirty and improving operational effectiveness. Handle all reporting and analytical requirements team. Be sales savvy and solve critical problems efficiently and effectively. Own reporting and data analysis requirements. Help the facilitate and improve sales campaigns by leading the internal planning, execution and analysis processes. Identify growth and improvement opportunities within the department, and drive initiatives from ideation to completion to capture said opportunities. *Requirements: Analytical mind with strong business acumen. Proven success handling operational responsibilities in a fast-changing working environment/sector. Experience leading and executing large strategic initiatives Extremely adept with numbers, financial and managerial reports, and the underlying economics of a business. Effective communication, interpersonal and collaboration skills Comfortable with technology Sales savvy. While prior direct sales and customer handling is not a requirement, there must be a baseline understanding of sales processes and concepts. High proficiency in MS Word, PowerPoint,Excel, and CRM systems. Ability to speak other European and Asian languages a plus

Responsibilities Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support Lead the marketing creatives and ideation. Develop creative briefs and direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets Conceptualise and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimise accordingly Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets  Skills and Qualifications Bachelor’s degree in marketing, communications, or related field Excellent written and verbal communication in English, Cantonese, good command of Mandarin is a plus Banking/ Finance category writing experience would be an advantage Self-driven, team player, result-oriented and resilient in a fast-paced environment Proven experience developing marketing plans and campaigns. Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Experience with marketing automation and CRM tools is a plus Proficiency with online marketing and social media strategy is a plus Applicants who are not invited for an interview within the 8 weeks after submission of application may assume their applications unsuccessful. We may review applications received for suitability for other posts within the Company. All personal data provided will be treated in strict confidence and used strictly for recruitment-related purposes only. We shall retain the personal data of unsuccessful applicants for a period of 24 months upon receipt of such application.

Responsibilities: Develop institutional client base including fund houses, family offices, corporate and other institutional investors Promote financial products and services of the bank through proactive business solicitation and achieve assigned target Maintain close relationship with institutional clients Work with management team to establish business plan of various institutional business Requirements: Bachelor degree with minimum 5 years of institutional sales experience Strong sales and communication skills Highly self-motivated and a team play, able to work under pressure With HKSI Licensing Examination Paper 1, 7 & 8 or existing holder of HKMA for Regulated Activity Type 1

Responsibilities: Lead and manage an underwriting team, ensuring high-quality service to sales channels. Monitor team performance to meet service level agreements and maintain excellence. Conduct risk assessments and underwrite cases within your authority. Provide coaching and guidance to junior underwriters for their development. Participate in projects, implement underwriting initiatives, and analyze performance data.   Requirements: University degree in any discipline. Minimum 8 years of experience in life insurance underwriting, with at least 4 years in a supervisory role. Professional qualification in Life Insurance, such as FLMI (Fellow, Life Management Institute). Strong interpersonal skills and customer service orientation. Fluent in English and Cantonese, with proficiency in Putonghua being advantageous. Proficient in MS Word, Excel, PowerPoint, and Chinese word processing.

Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service & support Identify and develop long-term customer relationship with existing and prospective customer Provide relevant and suitable products and services to meet customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in IIQE and HKSI will be preferred Sound knowledge and at least 4 years of relevant working experience in retail banking services and products, including but not limited to insurance and investment products With strong ability to cope with fast & dynamic pace, remarkable organizing & problem-solving techniques Customer-focused, independent, self-motivated and able to work under pressure Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua Proficient in PC applications, such as MS Office and Chinese inputs May required on-shift duty as needed Applicants with less experiences will be considered as Deputy / Assistant Personal Banking Manager

Job Description: Details of the Division and Team: Deutsche Bank Trust & Agency Services (TAS") group is a leading global provider of trustee, agency and depositary services to different types of issuers/clients ranging from sovereigns, state owned companies, corporate, financial institutions, insurance companies, asset managers to private equity firms; and we service on the most comprehensive range of products among all relevant industry players including public bonds, private placement bonds, MTN/CP/CD programmes, structured debts, ABSs, MBSs, Hong Kong and Singapore listed REITs, syndicated and secured loans, project finance, money and document escrows, SPAC escrows, American Depository Receipts and Global Depository Receipts. The Implementation Team, part of Trust & Agency Services, works closely with both the specialist Sales and Client Services/Client Management teams to coordinate the onboarding of new Clients for new Transactions acting as the control center for adopting new clients to the Bank/Business. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Competitive Salary and non-contributory pension 20 days annual leave plus generous number of public holidays Life Assurance and Private Healthcare for you and your family A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives The opportunity to support a wide ranging CSR program plus take volunteering leave days Your key responsibilities: Identify the Clients requiring KYC and NLS in accordance with DB Policy. Liase with Clients, Lawyers and Sales team to gather all relevant documentation and evidence to fully on board the client. Work closely with the Client Services team to close out all items and issues prior to the contractual signing date Identify any specific AML and ABC requirements and coordinate with the client and AFC and other infrastructure functions to close the items satisfactorily prior to transaction execution. Work closely with infrastructure and Sales to actively manage the pipeline of new clients and prioritization. Ensure coordination across locations and products for cross boarder clients/transactions. Assist in the monitoring of Risk Appetite metrics Assist with the regional pipeline committee, documenting minutes. Ensure data consistency across downstream systems for new client/transaction set up. Work with a Global team managing the Client Perimeter for Asia. Monitor transactions as they mature and ensure all position and activity checks are completed. Document all downstream systems have been closed including cash and custody accounts. Inactivate dbCAR, update ACO system and ensure Client Perimeter is kept consistent with internal systems and dbCAR Run monthly reconciliations of dbCAR and DMS, investigate and correct any exceptions Report and manage all AML decisions to cease business with TAS Clients. Actively manage all clients in Managed Exit, report to the NFR council and keep dbCAR and internal systems aligned. Monitor and report to NFR council the Risk Rating of the TAS Client Perimeter. Work closely with the regional teams to implement and control data quality for DMS and dbCAR Assist in TAS projects representing the Implementation team Your skills and experience: Good knowledge of TAS product and procedures scope and KYC policies. Outstanding verbal and written communication skills including fluency in Cantonese, Mandarin and English to liase with clients across the region. . Excellent meeting facilitation and coordination skills across all business and infrastructure functions. Excellent communication skills (able to work with all levels within the organization). Excellent interpersonal skills Experience in working with global, multi-region initiatives and teams Highly organized, efficient, and able to work without always being directed (self-starter). Able to effectively organize and prioritize workflow while managing the expectations of stakeholders. Able to explain complex issues in a simple way The candidate will need to be able to multi-task and work in a fast-paced environment, and to be able to handle frequently changing business priorities. Communication - able to create and respond to emails and phone calls in a professional manner. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.